Improving Non-Profit Engagement with OUR

Every nonprofit and service organization has unique challenges, but there is one common mission: to respond to the needs of the communities they serve and to ensure that staff, partners and stakeholders are working in tandem to achieve short- and long-term goals.

The OUR social platform co-brands with nonprofit organizations to help directors and boards make informed decisions by streamlining community engagement and sentiment gathering. Powered by data visualizations and responsible AI, the OUR app provides real-time, dynamic polling that is 6x more engaging than standard surveys.

The organization assigns an OUR moderator(s) who can post multimedia content with embedded polls or notifications in English and Spanish (more languages to come) on any device, saving time and money, and allowing leaders to test ideas and anticipate outcomes.

A poll question can be posted to your entire community or targeted to a specific group, e.g., donors, partners, staff, or the people you serve to gather a 360° perspective. Organization leaders can analyze responses by demographic and time for granular reporting. Through graphs and charts, OUR reports break down data by location, age, race and gender identity.

Users can opt to remain anonymous or reveal their identity at any time. Moderators can keep comments private from view or make them public, turning opinions into insights without compromising privacy.

For staff engagement, OUR has proven to be an essential HR tool by opening dialogue so that management can discover concerns before issues become insurmountable. This is critical to staff morale. Steady engagement is particularly important with nonprofits given challenges such as staff retention, meeting financial goals and keeping the volunteers engaged.

Traditional surveys frequently get lost in emails, resulting in response rates as low as 5%. OUR increases inclusion and participation by replacing taxing, time-lagged surveys and annual meeting questionnaires with an on-the-go snapshot of community sentiment at any moment.

Meaningful feedback from stakeholders is critical to the success of any nonprofit. Community engagement should be ongoing. On OUR, all stakeholders find common ground to shape your community together.